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If you accept credit card payments or debit cards at your small business or ecommerce store, you will probably use both a payment processor and a payment gateway. These tools make sure that money is transferred between the customer’s bank account and yours during a transaction.
Both payment processors and payment gateways are aspects of the payment system, but they perform different roles.
A payment processor, or payment service provider, is a system or company that serves as the middleman between a merchant (business owner) and a financial institution (bank, etc.) involved in a sale. The processor authorizes credit card transactions by using security measures. Then it moves the money between banks to make sure that the merchant account receives funds quickly. Usually the payment processor is the bank that processes payments for your business.
As a small business owner, you need a payment processor if you’re going to accept multiple payment methods or online payments — like credit cards or debit cards. Many of these payment service providers have their own technology to encrypt data and verify transactions, so you may not need a payment gateway at all. You may be able to avoid it by using a payment processor that handles the credit card information itself.
Although many people use them interchangeably, merchant service providers and payment processors are not the same thing. A merchant service provider supplies all of the services that a business needs to run a credit card transaction, like point-of-sale systems, software, integrations, etc. The payment processor is the communicator between merchant service providers and financial institutions. In many instances, the payment processor will also serve as a merchant service provider, but not always.
A payment gateway is like a financial translator for card transactions. It’s an application that sends the encrypted data with the customer’s information to the payment processor. Basically, a payment gateway is the technology that allows money to be moved between the merchant account (your business’s bank) and the customer’s bank. Once the gateway encrypts the data and gets it to the payment processor, the processor can ask the issuing bank to verify it to make sure that the customer’s information is valid and that the transaction is legitimate. From there, the processor can send the funds to the receiving bank.
Some merchants opt to use multiple different payment gateways, usually to expand their ability to sell goods or services in other broader parts of the world, integration with more payment services, and greater flexibility. Others choose not to use a separate payment gateway at all because their PSP provides that service.
You’ve probably heard of payment gateways like PayPal, Square, or Stripe, or have even used them for an online payment system.
No matter what kind of credit card payment system you use — whether it’s an in-person credit card reader on a point of sale (POS) terminal in your store or an online transaction — the payment gateway process has the same flow: receive request, authorize transaction, move money. However, payments made online or through a mobile device use digital technology to read and encrypt the credit card data instead of relying on the output from the credit card terminal.
Here’s an example of the behind-the-scenes steps that happen when a payment is made using a payment gateway:
All of this happens in mere moments — often even seconds — automatically with the right system.
If you’re looking for a payment gateway for your small business, you’ll need to make sure that it meets your business needs for credit card processing. Some things you’ll need to consider include:
Some popular payment gateways include:
Pros
Cons
As we stated before, a payment processor is a company that facilitates transactions between the merchant, or small business, and the financial institutions involved. In other words, the payment processor transmits the payment information from the customer’s credit card to both the cardholder’s issuing bank and your business’s bank at the time of payment. Payment processors work with merchant service providers (or are also merchant service providers), and aren’t usually banks themselves.
These services allow businesses to accept payments from credit cards, debit cards, or other forms of payment like digital wallets (Apple Pay, Google Pay) — or even cryptocurrency. Many payment processors have their own payment gateways or will integrate with several different payment gateways.
A payment processor is like the overseer of the payment gateway technology and other processes to ensure that transactions are validated, approved, and funded into the merchant’s bank account.
Choosing a payment processor for your small business will depend on a number of factors, such as:
There are advantages and disadvantages of using a payment processor.
Pros
Cons
There are several payment processors that are good options for small businesses. (You’ll notice that many of these are also payment gateways and/or merchant service providers.)
Because a payment processor is required for all credit card and debit card transactions and a payment gateway is the technology the payment processor uses to communicate information between parties to the transactions, many payment processors provide an all-in-one payment solution.
All-in-one payment solutions may also offer other aspects of payment processing, such as:
To choose an all-in-one payment solution, you should consider:
There are pros and cons to using an all-in-one payment solution.
Pros
Cons
A business that has been labeled “high risk” may be more vulnerable for things like chargebacks or credit card fraud. For instance, gas stations tend to have a high incidence of credit card fraud and dropshipping companies tend to have a high rate of chargebacks.
Other high-risk industries include highly regulated sales, like firearms, tobacco, alcohol, cannabis, or adult-themed items. It can be hard for high-risk businesses to find payment processors that will work with them, let alone understand their issues.
There are some payment processing options for high-risk businesses that shouldn’t break the bank and still provide you with a high level of service and efficiency.
You may have to do some research regarding pricing and fees for these providers, but they are generally well-regarded in the industry and can help you manage payment processing for your high-risk business.
Choosing the right payment processor for your business is a good first step in offering your customers options when it comes to how they can pay for your goods or services. You may choose an all-in-one payment platform to make setup easy and keep track of your data, or you may incorporate several different payment gateways with payment processors to increase your flexibility as a merchant.
You have enough decisions to make when you’re running a business, so consider Nav your partner. Nav helps businesses learn how to establish business credit and find small business loans or business credit cards to help them manage day-to-day operations and to grow. Sign up today to see which options you’re most likely to qualify for.
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Kat Cox works to provide answers to the questions small business owners have about how to set up, run, or fund their businesses. When she’s not writing blogs, articles, short fiction, or (kind of bad) French poetry, Kat can be found lacing up her tennis shoes for a run or walk with her pup or scouting for the best karaoke spot in Austin, Texas.