For many consumers, paying with cash is so 20th-century. It’s essential that every small business offers non-greenback options at physical and virtual locations. Customer convenience, however, means an additional cost for companies that includes as much as 2.50% per transaction, plus other fees associated with card processing. This can be particularly hard on small businesses, especially those just that are just getting started. It’s essential, despite the cost, for businesses to meet customers where they are, especially since so many Read More

From big-picture organizational strategies to everyday operational tasks, the success of a business depends on the employees who make things happen. When employees are happy and have a vested interest in their jobs and the company, things run smoothly, but when workers become disenfranchised, the picture can become quite bleak. According to a study by the Conference Board’s Engagement Institute, employees who check out can cost companies a whopping $450 to $550 billion dollars a year. And while your company Read More

You’ve set up your food truck or your doggie daycare, and you’re ready to win at this small-business game. But how do you go about finding customers? While there are a lot of notable ways, such as social media, a website, ads in local publications, innovative PR that gets you featured on local (or national) media, and, of course, good old-fashioned word of mouth, there’s one thing a reputable business can’t forget: The old-school method of having your business phone Read More

Love it or hate it, the holiday of hearts is nearly here, and even if you don’t plan on spending it with a special someone, there’s a special something in your life that deserves some TLC: your business. It’s easy to get lost in the day-to-day minutia that fills the work week, but if you don’t take the time to show your business some love, then you run the risk of missing valuable opportunities to nurture and grow your business. Read More