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How to Report Your Clients’ Payments to the Business Credit Bureaus

How to Report Your Clients’ Payments to the Business Credit Bureaus

How to Report Your Clients’ Payments to the Business Credit Bureaus

More and more, entrepreneurs understand the importance of building strong business credit. Good business credit is a valuable asset that can help open up new financing and business opportunities, and save business owners money when they borrow.

Would you like to help your customers or clients enjoy those advantages? You can, if you start reporting payment history to commercial credit reporting agencies. Many small business owners extend payment terms to their clients, or provide goods or services before getting paid. If you’re one of them, you may be able to report those customer payment records so they appear on commercial credit reports. (Business credit reports are available for anyone to check—keep an eye on your own for free every month on Nav.)

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But why would you want to go to that effort? Here are four reasons.

Encourage Good Behavior

Let’s face it— when money is tight most of us prioritize bills that will affect our credit over those that don’t. Why should businesses be any different? When you let your customers know you report you are subtly encouraging them to move your invoice to the top of the pile. One commercial credit bureau even provides free stickers you can put on invoices to remind customers that their payments will be part of their credit record.

Help Your Customers Build Business Credit

By reporting those payments to commercial credit agencies you can help your clients build positive business credit references that help them build strong business credit scores. Your customers’ good payment histories will be reflected in their credit scores. (Nav customers can use the free BusinessLookup tool to check your client’s business credit data.) Not all companies report to these agencies, and as business owners learn about the importance of establishing strong business credit, they often seek out and do business with companies that report.

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Check out Business Boost

Get your full business credit reports & scores, PLUS Nav reports your account payments to the business bureaus as a tradeline.

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Make Better Decisions

When you work with a commercial credit reporting agency to report data, you can also enlist its help to improve your data and decisions. The credit reporting agency can help you understand historic data and trends, and develop predictive scoring, explains Gail Beltz, director, Trade Acquisition for Experian Business Information Services.

Help Other Entrepreneurs Avoid Deadbeats

The more data credit reporting agencies collect, the better they can help other businesses’ manage and predict risk. More data = better decisions. Other business owners can check business credit and offer credit to businesses with a track record of paying on time, as well as avoid doing business with companies that are overextended or falling behind on their bills. Found out how to open a business credit file here.

It’s worth noting that commercial credit reports don’t include information about the names of creditors that share information. Instead, it is categorized by the type of lender or vendor. For example:

Intrigued? Here are two ways to get started reporting your business partners’ account histories to business credit reporting agencies.

How to Report to Experian

Experian says nearly all — 99.9% — U.S. companies are in its commercial credit database, which contains comprehensive, third-party verified data. Any business that invoices another business may report information about business customer’s payments. In other words, if you bill a business customer and get paid later, you are eligible to report.

If you’d like to become a reporting partner, start the process by contacting Experian by phone at 1-800-478-0650; by email at; or on their website.  

There is no cost to report, and no minimum number of accounts that must be reported. Experian is very flexible in terms of how information is reported. They will work with you to make sure your data is properly reported.

In addition, Experian has a dedicated commercial relations department that will contact you in the case of disputes to request verification.

How to Report to Dun & Bradstreet

Dun & Bradstreet offers several commercial credit report and score products, but it’s best known for its Paydex score. It has more than 12,000 trade partners around the world contributing more than 1.5 billion updates to trade information each year.

To get started reporting, you can contact your Dun & Bradstreet Relationship Manager, visit D&B’s website or call D&B at 844-201-9144.

Generally, you can report to Dun & Bradstreet if you become part of its Trade Exchange Program. There is no cost to report. You must have at least 300 active credit customers, or be a member of its DNBi or PPP service. You may be able to connect your Quickbooks account to make reporting easier.

As a bonus, you’ll get stickers you can put on your invoices that note you report to Dun & Bradstreet. They may give your customers the “nudge” they need to pay on time.

Learn more about Which Credit Cards Can Help You Build Business Credit

How to Report to Creditsafe

Creditsafe is an international commercial credit reporting agency with files on more than 365 million businesses worldwide. There are two ways to add trade payment data to Creditsafe:

If your business wants to report information on your client’s payment histories, you can join Creditsafe’s Trade Exchange program. To take advantage of this free program, you will claim your business on their website and then authenticate through one of many commonly used accounting tools, such as QuickBooks, Freshbooks or Xero. With most accounting tools, this will automatically submit relevant tradelines, removing the need for manually submitting them each month. Note: Creditsafe has a manual option for adding tradelines that is not self-service, although fees may apply to that service.

If you are a business owner looking to add accounts you pay on a regular basis to your own Creditsafe business credit report, you can take advantage of Creditsafe’s free Stay Safe program. This will allow you to add tradelines to your business credit reports. You’ll also get access to free business credit monitoring along with other benefits. Get started here.

Can’t Report? Try This

Some business owners want to report their clients or customers that aren’t paying their bills. If your business is unable to report customer information as described above, another option is to hire a debt collector. The collection agency may have a relationship with credit reporting agencies that allows it to report those debts.

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Related Resources: 

Small Business Financial Exchange

D-U-N-S Number

Confession of Judgement

UCC Filings and Business Credit Scores

Check Your NAICS Codes

What is a Bad Credit Score?

This article was originally written on August 24, 2017 and updated on February 3, 2021.

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Gerri Detweiler

Education Director for Nav

Credit expert Gerri Detweiler is Education Director for Nav. She has more than three decades of experience in consumer credit education, has been interviewed in more than 3500 news stories, and answered over 10,000 credit questions online. Her articles have been widely syndicated on sites such as MSN, Forbes, and MarketWatch. She is the author or coauthor of five books, including Finance Your Own Business: Get on the Financing Fast Track. She has testified before Congress on consumer credit legislation.

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4 responses to “How to Report Your Clients’ Payments to the Business Credit Bureaus

  1. I would like to report information for a person that we have held a mortgage for for about 10 years. He has consistently paid his mortgage on time. Please tell me how.

    1. Short answer is you can’t. Credit reporting agencies have extensive requirements for companies that report consumer information in order to help ensure they (and the companies that report) comply with federal and state laws. An individual is not going to be able to meet those requirements. Your borrower may want to check into a service like eCredable which can verify these types of payments for reporting as alternative data. (It can add up to two years of payments, not ten though.)